KeyBank

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Reviews

• Kimberly Soles

  Feb, 08 2018
  ★ ☆ ☆ ☆ ☆
  We use this bank for the business I work for and I dread going here because their customer service sucks. There is always a line and then the two tellers on the end are always just giggling and working on their computer instead of assisting the customers in line. Today I went in to do two deposits and the woman threw my receipts at the window instead of handing them to me. This is the same woman who last week yelled at me for going through the drive thru instead of coming inside. She was fine processing my transactions until she put my receipts through the tube, said thanks, and walked away. I needed receipts from a drop we did over the weekend so I paged her back and she just glared at me through the window without responding. I apologized and told her I needed some receipts and she interrupted me and told me I can't use the drive thru anymore because it's not meant for commercial accounts. Then she sent the receipts through and turned around back to her seat. If I had control over what bank we use I would highly suggest we never do business at this place again.

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